Support triage agents
Classify, draft replies, and escalate with cited sources.
Services
AI agents that do work — with guardrails
We build task-executing agents with tool access, memory, and human-in-the-loop approvals — evaluated on your real tickets, docs, and workflows before launch.
Overview
Demos of agents are easy; production agents are not. Our builds start from a narrow, measurable job — triaging support tickets, reconciling invoices, drafting release notes — with eval harnesses that score accuracy before each deploy.
Every agent ships with scoped tool permissions, PII redaction, action approvals for irreversible steps, and full audit trails — the controls enterprise security teams require.
What we deliver
Services included
Ops automation agents
Reconciliation, provisioning, and report generation agents.
Engineering copilots
Codebase-aware assistants for onboarding and reviews.
Tool & API integration
Scoped function-calling over your CRM, tickets, and DBs.
Eval harnesses
Golden datasets and regression scoring for every model change.
Guardrails & HITL
Policy filters, approval queues, and audit logging.
Why FrameYourWeb
Benefits for your business
- Agents scoped to jobs with measurable ROI
- Evals that catch regressions before users do
- Human approval on money-moving or customer-facing actions
- Private deployment options for regulated data
Typical use cases
Support triage
Invoice reconciliation
Dev onboarding
Lead qualification
Report automation
Technologies we use
LangGraph / CrewAI
OpenAI / Anthropic / open models
Vector DBs
Function calling
Evals
Guardrails
How we work
- DiscoveryRequirements workshops, threat models, stakeholder alignment, and success metrics.
- PlanningRoadmap, architecture decisions, sprint planning, and resource allocation.
- UI/UX DesignWireframes, prototypes, design systems, and usability validation.
- DevelopmentAgile sprints with secure coding, code reviews, and weekly demos.
- Security TestingVAPT, SAST/DAST, dependency scanning, and penetration testing.
Industries
Industries we serve
FinTech
Secure payment flows, audit-ready architecture, and PCI-aware development.
Healthcare
HIPAA-conscious platforms, patient portals, and data protection.
E-Commerce
High-conversion storefronts with encrypted checkout and fraud prevention.
SaaS
Multi-tenant apps, subscription billing, and API-first architecture.
Enterprise
Internal tools, dashboards, and workflow automation at scale.
Government
Compliance-ready systems with security-first design and audit trails.
Frequently asked questions
Narrow, well-instrumented jobs: triage, drafting, lookup-heavy ops, and code assistance — with humans approving consequential actions. We scope to what evals prove.
Scoped tools, input/output guardrails, confidence thresholds with escalation, approval queues, and immutable audit logs of every action.
Buy for generic FAQ deflection; build when answers need your data, systems, and compliance controls. We advise honestly after a paid discovery.
Frontier APIs where allowed, open models on private cloud where data must stay in-country. The eval harness — not the logo — decides.
Keep exploring
Related services
Ready to start your project?
Talk to our Gurgaon team — reply within one business day, fixed quote after a short discovery call.
Get in touch